Customer Issue: Mrs. Cletos’ garage door opener suffered a complete shutdown, no lights coming on or responsiveness, even when plugged in and switched on.
Our Solution: After making sure the problem wasn’t the power cord or outlet, our technicians took the opener apart and checked its internal components. As expected, the main circuit board was burned out, so they replaced it and the circuit breaker, and the opener worked.
New Garage Door Installation
Customer Issue: Mr. Gray purchased a rundown property in need of renovation. Part of the problem was a garage door that hadn’t been used in years.
Our Solution: Clopay imitation wooden panels on a steel lift frame, a LiftMaster 8500 wall-mounted opener, and a pair of 041A5034 model optic sensors from the same company formed the core of the customer's new garage door. After our team added the springs and the belt, and inserted the door rollers into the tracks, they performed several safety and functionality check, to ensure the system was fully operational.
Customer Issue: Broken cable.
Our Solution: After arriving at this customer's home we quickly assessed the situation and discovered that one of the lift cables broke. After carefully removing it we installed a new cable in its place and made sure the door was in no danger of falling.
Garage Door Troubleshooting
Customer Issue: Misaligned track.
Our Solution: We performed a complete examination of the hardware components and quickly realized that one of the horizontal tracks had become misaligned. We tightened all of its screws and carefully realigned its position. Then we made sure the door was able to open and close effortlessly again.
Customer Issue: Broken extension spring.
Our Solution: First we made sure no other part of the system was about to break. Then we carefully removed the damaged component and installed a new spring in its place. The second one was also in a bad shape, so we replaced it as well.